Director of City Utilities

Director of City Utilities
Ontario, Waterloo
Posted 1 week ago

City of Waterloo One of the World’s Top Intelligent Communities, Waterloo boasts a knowledge economy that is globally recognized and is home to major employers, global think-tanks, the country’s leading finance and insurance companies, and world renowned post-secondary institutions. Waterloo’s prosperity is at an all-time high and consistently outperforms provincial standards for wealth, educational attainment, and talent. From urban design and architecture awards to sustainability and economic development awards, Waterloo wins local, provincial and global acclaim as a premier destination for success.

Director of City Utilities

Reporting to the Commissioner of Integrated Planning & Public Works (IPPW), the Director provides leadership for the City Utilities Division operations including maintenance of water distribution, wastewater and storm sewer systems, and rehabilitative/restorative construction.


  • Provide leadership for sanitary sewer, storm sewer and water distribution system maintenance, rehabilitation and reconstruction including metering
  • Provide vision in addressing problem areas such as inflow and infiltration, water loss and water main breaks
  • Encourage and lead the City Utilities team to advance in leading edge initiatives and technologies
  • Responsible and accountable for recruitment and performance of staff
  • Coach and advance technical skills and staff cohesiveness
  • Ensure effective internal & external communications with staff, other agencies and the public
  • Ensure excellent customer response is provided by team members
  • Direct the preparation of the operating budget; ensure that operations are carried out within budget and approved timelines
  • Overall responsibility for establishing annual goals and objectives for the division; set priorities and ensure that work plans to achieve divisional goals are established and implemented
  • Prepare and review reports proceeding to Council; attend Council meetings when required
  • Actively participate as a member of the IPPW senior management team and the Operational Leadership Team
  • Ensure that all relevant accessibility, employment and workplace legislated standards are met

Minimum Qualifications

  • Degree in engineering or environmental discipline is a preference
  • Five years job-related experience in a management role
  • Solid understanding of related legislation and municipal infrastructure
  • Proven ability to coordinate and manage multiple activities to successful conclusion
  • Proven ability to communicate and work collaboratively in cooperation with external organizations, customers, staff, management teams, and Council
  • Excellent verbal communication skills and good written communication
  • Excellent customer service skills
  • Strong organizational, leadership and management skills including the ability to work effectively as a team member and to lead a team
  • Supervisory experience in a unionized environment is a preference
  • Business plan development, demonstrated budget preparation and financial management skills
  • MOE certification, or eligibility as an Operator in Water Distribution (Class 1) and Waste Water collection (Class 2) would be an asset

For more details and to apply on-line, please visit the employment page of our website at: 

The City of Waterloo is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. 

Job Posting Deadline: June 8, 2020 at 4:00 pm

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Job CategoryCity Utilities

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